Recent Topics
📢 Release Notes – Production Deployment (09/30/2025)
We have successfully deployed the following enhancements to production: ✨ New Enhancements & Updates: 🔄 Undo/Remove Check-in capabilities. [Link] 🎖️IMPACT belts will reflect in MyStudio under Ranks automatically. 🏫 Adding “After School” option for
🚀 Franchise Dashboard – Bug Fix Announcement
Hi Everyone, We identified an issue in the Franchise Dashboard where changes could not be saved. The “Save” option would continuously load and prompt users to log off and log in again to save their changes. The issue occurred when the Office Hours column
🚀 UK Infrastructure Migration
Hello UK Centers, We are taking steps to improve the UK infrastructure. What’s happening: We will be migrating the Function Apps for the UK production environment to a new App Service Plan. This migration is scheduled for Thursday, 09/11/2025 at 3:00
🚨 Notice: MyStudio Check-In Issue 🚨
HI Team, We’ve received reports from our UK centres this morning that some MyStudio check-in requests are failing. This appears to be a potential MyStudio system issue. ✅ In the meantime, centers can continue to check in Ninjas using the manual check-in
🚀 Release Notes – Updates & Enhancements
We’re excited to share the latest updates that have been rolled out! "Academies" Program: Change Request – Added additional toggles on the FD for “Robotics” and “AI Academy”, and added Academies to the center home page Reduce a Ninja's time if extra time
🚨 **URGENT SECURITY ALERT – PHISHING EMAIL** 🚨
Hi Team, All Code Ninjas email accounts have received a phishing email with the subject: "Codeninjas- Completed: Document signed Request for Review\_Ref: 2fc9ba6ef32cf940ffbdf7716a33d1cbf8709efd" ⚠️ Do NOT open this email, click on any links, or download
Aug 12th Release Notification: New Features Live Now
Earlier today, the following updates were deployed to IMPACT, including some usability changes. Here’s what’s new and improved: Email Digest – Permanent Fix: We’ve improved the email digest process. It now includes a retry mechanism and a facility-wise
Aug 1st Release Notification: New Features & Improvements Now Live
As part of our ongoing effort to onboard "Academies" as our brand new product release, the following updates have been deployed to IMPACT and there are some usability changes as well. Here’s what’s new and improved: "Academies" option is now available
📢 Important: Steps to Prevent Progress Loss in Ninja Game Jam Projects
Hello Everyone, We’ve identified an issue where progress in Ninja Game Jam projects may not be saved properly. To prevent any data loss, we request all centers to guide Ninjas to follow the steps below: 🔹 Save a copy of the project frequently. ➡️ Please
July 15th Release Notification: New Features & Improvements Now Live
As part of our ongoing effort to transition away from Dojo, the following updates have been deployed to IMPACT and there are some usability changes as well. Here’s what’s new and improved: "Ninja in the Dojo" Screen: Real-time display of time remaining
🚨 Announcement: Email Delivery Issue with MyStudio 🚨
Hi All, We've received reports from several centres regarding an issue with automated emails not being delivered—especially purchase confirmation messages sent via MyStudio. 📩 It appears that many emails are bouncing, particularly for users with Hotmail
Important Announcement: Transitioning to Zoho Desk for Support!
We have transitioned from SharePoint Forms to Zoho Desk for all support and ticketing needs. Zoho Desk offers a more streamlined, transparent, and efficient way for you to submit, track, and manage your support requests. This change is part of our ongoing
MongoDB Database Upgrade for US/Canada Centers – Completed Successfully!
Hello US & Canada Centres, We are pleased to inform you that we have successfully upgraded our MongoDB database from version 6 to version 8. This upgrade was necessary as MongoDB version 6 will become obsolete on 31st July If you encounter any issues
MongoDB Database Upgrade for UK Centers – Completed Successfully!
Hello UK Centers, We are pleased to inform you that we have successfully upgraded our MongoDB database from version 6 to version 8. This upgrade was necessary as MongoDB version 6 will become obsolete on 31st July If you encounter any issues or challenges
Scheduled MongoDB Upgrade – Service Downtime Notification
Hello Team, We are preparing to upgrade the database system used for IMPACT from MongoDB Version 6 to MongoDB Version 8. MongoDB 6 is reaching its official End of Life (EOL) on July 31, 2025, and this upgrade ensures we remain within a supported framework
Temporary Login Outage on June 3 Status Updates!
Hi Ninja's, On June 17th at 02:30 PM EST, there was a temporary outage lasting approximately 30–45 minutes which prevented Ninjas from logging in to IMPACT. The issue was automatically resolved, and access was restored without manual intervention. We
Ongoing Cloudflare Outage
Hi All, We would like to inform you that due to a service outage currently impacting Cloudflare, some of our services may experience intermittent issues or reduced functionality. Our team is actively monitoring the situation and working to mitigate any
IMPACT Access on Microsoft Edge: Steps to Enable Location Services and App Access
For Admin Account: Log in to your Admin Account. Open the Windows Search Bar from the taskbar. Type "Location" and select Location Privacy Settings. Enable the following: Location Services Let apps access your location Log out of the Admin Account. For